Privacy Policy

Enhanced Constructions NSW (“Enhanced Constructions”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with us, including through our website at www.enhancedconstructions.com.au.

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Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Personal Information We Collect

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The types of personal information we may collect include:

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• your name;

• email address;

• phone number;

• residential or project address;

• information you provide through our website contact or enquiry forms;

• information relating to a proposed or current building or renovation project;

• correspondence between you and Enhanced Constructions; and

• other information you voluntarily provide to us.

 

When you use our website, certain technical information may also be collected automatically, including your IP address, browser type, device information, pages visited and general website usage information.

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2. How We Collect Personal Information

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We may collect personal information when you:

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• submit an enquiry through our website;

• contact us by phone, email or social media;

• request a consultation or quotation;

• engage us to provide building or construction services;

• communicate with us during a project; or

• otherwise provide information to us directly.

 

We may also receive information from third parties where reasonably necessary for our business activities, such as architects, designers, consultants, trades, suppliers or other parties involved in a construction project.

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3. How We Use Your Information

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We may use personal information to:

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• respond to enquiries;

• arrange consultations or site visits;

• prepare estimates, proposals or quotations;

• provide our building and construction services;

• communicate with you about your project;

• coordinate with trades, suppliers and professional consultants;

• manage our client relationships and business administration;

• improve our website and services;

• maintain business and project records;

• comply with legal, regulatory, insurance or contractual requirements; and

• protect our legal rights and interests.

 

We will not use your personal information for purposes unrelated to those for which it was collected unless permitted or required by law.

 

4. Disclosure of Personal Information

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Where reasonably necessary, we may disclose personal information to third parties including:

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• employees and contractors;

• subcontractors and trades;

• suppliers;

• architects, engineers, designers, certifiers, surveyors and other consultants;

• councils and government authorities;

• insurers and professional advisers;

• accountants and bookkeeping providers;

• website, email, software and technology service providers; and

• other parties involved in delivering or administering your project.

 

We do not sell or trade your personal information.

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5. Website Analytics and Cookies

 

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the site and improve website performance.

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Third-party services used by our website may also collect technical information in accordance with their own privacy policies.

You can usually adjust your browser settings to block or delete cookies. Doing so may affect the functionality of some parts of the website.

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6. Third-Party Websites and Services

 

Our website may contain links to third-party websites, social media platforms or services.

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Enhanced Constructions is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of any external website you visit.

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7. Storage and Security

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We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

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Personal information may be stored electronically or in physical records and may be held using third-party software, cloud storage, email or business management systems.

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While we take reasonable precautions to protect information, no method of electronic transmission or storage is completely secure.

 

8. Overseas Disclosure

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Some technology, website, cloud storage or software providers we use may store or process information on servers located outside Australia.

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Where applicable, we take reasonable steps when selecting and using service providers that handle personal information.

 

9. Accessing or Correcting Your Information

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You may contact us if you would like to:

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• request access to personal information we hold about you;

• ask us to correct inaccurate or outdated personal information; or

• raise a concern regarding how your personal information has been handled.

 

We may need to verify your identity before providing access to personal information.

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10. Privacy Complaints

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If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

We will consider your complaint and respond within a reasonable timeframe.

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Where the Privacy Act applies to the circumstances of your complaint, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC).

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology or legal obligations.

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The current version will be published on this website with the date it was last updated.

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12. Contact Us

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For questions, requests or complaints regarding privacy, please contact:

Enhanced Constructions NSW
Central Coast NSW
Phone: 0452 505 442
Email: info@enhancedconstructions.com.au
Website: www.enhancedconstructions.com.au